Power restored the next day
A rotten private pole collapsed and brought the overhead line down. We sourced a new pole, coordinated the install and had the home back on power the following day.
Call 1300 385 599 and talk to a real person at our Darra office. We will tell you honestly whether it needs an electrician right now or can safely wait, and if it is urgent we prioritise getting a licensed electrician to you across Brisbane’s west, inner suburbs and Ipswich.
Smoke or fire? Call 000 first. Fallen lines or a street-wide outage? Call Energex on 13 19 62.
Not every fault needs someone tonight, and we will never pretend it does. This is how we triage calls so the dangerous jobs get there first.


A fault that needs a bigger fix, such as a switchboard upgrade, a power pole replacement or new safety switches, is made safe first and then quoted at a fixed price.
When a fault hits a unit complex or a business, more people are affected and the responsibilities are shared. We work with building managers, committees and business owners to restore services quickly and keep the paperwork straight.

A rotten private pole collapsed and brought the overhead line down. We sourced a new pole, coordinated the install and had the home back on power the following day.
An inspection found visible cracking in the main switchboard busbar. We replaced the board before it failed, avoiding an outage for guests and residents.
Street lights hit by vehicles left the complex dark. Three poles were replaced with new foundations and brighter floodlights.
Thanks to Matthew and the team at Fully Wired. Their response was prompt and efficient. So easy to deal with and practical. Will definitely use them again.
★★★★★Rebecca Nichols, Google review
Made the initial enquiry on Friday, not expecting anything to be done for a while, but Jo had us booked in for Monday morning. The boys turned up on time, efficiently completed the job and tidied up.
★★★★★Brett Gordon, Google review
Many emergency callouts are avoidable. Most of the failures we attend show warning signs months beforehand.

Anything with a risk of fire or shock: burning smells, sparking, heat at outlets or the switchboard, shocks from fixtures, water near electrics, or damaged service lines. Loss of power with no obvious cause is also urgent if it affects essential equipment.
A safety switch that trips is doing its job: it has detected leakage current. If it will not reset at all, call us. If it resets and holds, unplug appliances and book us to find the cause rather than resetting it over and over.
We explain the cost before work begins, so there are no surprises. Larger repairs found during an emergency visit are quoted upfront and you decide whether to go ahead.
A street-wide outage or fallen lines in the street are Energex’s responsibility. Call Energex on 13 19 62. If only your property is affected, call us.
You can safely reset a tripped breaker or safety switch once. If it trips again, leave it off. Rewiring ceramic fuses and any repair to wiring or fittings must be done by a licensed electrician.
We are based in Darra and cover Brisbane’s western suburbs, the Centenary, the inner west, the CBD and inner suburbs, and Ipswich, including Oxley, Sherwood, Indooroopilly, Forest Lake, Goodna and Booval.
Call 1300 385 599 to speak with our team. For smoke or fire, call 000 first. For fallen lines or a street-wide outage, call Energex on 13 19 62.
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