Private Power Pole Replacement in Brisbane
Property pole install, replacement and repair, coordinated end to end
If the power pole on your property is leaning, splitting or has been defected by Energex, it is your responsibility to put right — and it is not a job to leave sitting. Fully Wired manages private power pole replacement and repair from the first inspection through to reconnection, coordinating the specialist pole contractor, the supply authority and the compliance paperwork so you only deal with one team. Brisbane owned since 2008, with a lifetime guarantee on our workmanship.
- New property pole install turned around in as little as 48 to 72 hours
- Emergency response to fallen power lines and failed poles
- Full project coordination, including liaison with Energex
- Defect notice rectification and compliance certification
- Same-day onsite quotes with upfront pricing
- Rated 5.0 from more than 300 Google reviews
Who Is Responsible for the Power Pole on Your Property?
This is the question we are asked most, and the answer surprises people. If the pole stands on your land, it belongs to you. A private power pole — also called a property pole — is the owner’s responsibility to maintain, repair and eventually replace. Not Energex’s, and not the council’s.
Energex owns the network poles in the street and the service line to your point of attachment. Everything from there in, including the private pole, is yours. That means:
- Keeping the pole structurally sound and safe is up to you.
- So is maintaining the required clearances around it.
- If Energex finds it non-compliant, you arrange and pay for the rectification.
- If it fails, the replacement is yours to organise.
On body corporate and strata properties the pole is usually common property, making it the committee’s responsibility. We work with Brisbane body corporate managers regularly and provide quoting in the format committees need for approval.
Signs Your Private Power Pole Needs Attention
Most private poles in Brisbane are timber, and most failures happen slowly and out of sight. A pole can look solid from the outside while the timber inside has rotted away. These are the warning signs worth acting on:
- Leaning or movement. A new lean, or a pole that moves when pushed, means the base has lost strength.
- Cracks or splitting timber. Especially vertical splits, which let water into the centre of the pole.
- Rot or decay near ground level. Timber poles almost always fail at the ground line. Soft or crumbling timber there is serious.
- Termite damage. Mud trails, a hollow sound when tapped, or visible galleries in the timber.
- Rusted or damaged hardware. Corroded brackets, a loose point of attachment or damaged service cable up top.
- Sagging service line. Conductors that have dropped or no longer clear a driveway or yard.
- An Energex defect notice. A formal notice is the clearest possible signal, and it comes with a deadline.
A fallen pole brings the overhead line down with it. Treat fallen power lines and any low-hanging conductor as live: keep people and animals well clear, move nothing, and call the emergency line and a licensed electrician immediately. We respond to pole failures across Brisbane — including a collapsed pole in Kenmore where we sourced a replacement, coordinated the installation and had power restored the following day. Where a property is left without supply, we push for the fastest possible turnaround and have had a new property pole in the ground inside 48 to 72 hours.
Received an Energex Defect Notice? Here Is What It Means
A defect notice is a formal notification, issued under Queensland electrical safety legislation, that part of the electrical installation on your property is unsafe or non-compliant. It is not a fine. It is a requirement to have the work rectified by a licensed electrical contractor within a set period, with the compliance paperwork returned to the supply authority.
- Structural deterioration — rot, splitting, termite damage or lean
- Insufficient clearance between conductors and the ground, a driveway, a structure or vegetation
- Hard surfaces such as concrete or paving surrounding the base, preventing safe excavation for future maintenance
- A damaged or non-compliant point of attachment
- Deteriorated consumer mains between the pole and the switchboard
- Inadequate or missing earthing
We resolved exactly this for a body corporate at Booval, where the property pole was defected because hard surfacing around its base prevented safe access for maintenance. We engaged the specialist contractor, arranged the temporary disconnection, replaced the electricity pole to current standards and had supply reconnected — clearing the defect in one coordinated project, with the committee kept informed the whole way through.
The deadline is printed on the notice itself and depends on how the defect has been classified. Where there is immediate danger, supply can be disconnected on the spot. Send us a copy of the notice and we will confirm exactly what it calls for before any work is booked. What matters more is how quickly the work can actually happen. On a straightforward property pole install we have had a new property pole in the ground within 48 to 72 hours of the first site visit — pole supply, the specialist contractor, and the disconnection and reconnection with the supply authority all coordinated by us. Booking the assessment early is what keeps that option open.
Our Power Pole Services
- Power pole replacement or repair. Full replacement of deteriorated, damaged or defected timber and steel property poles, or targeted repair where the pole is still sound.
- Energex defect rectification. Assessment, rectification and compliance certification for pole-related defect notices.
- Power pole repairs. Where a pole is structurally sound, we repair the point of attachment, hardware and earthing rather than replacing unnecessarily.
- Pole relocation. Moving a private pole to suit a new driveway, extension, shed or subdivision.
- New property pole install. A new electricity pole and supply point for a rural block, shed, secondary dwelling or replacement of an existing private pole — turned around in as little as 48 to 72 hours.
- Consumer mains replacement. Upgrading the cable between the pole and the switchboard.
- Point of attachment repairs. Reinstating a compliant connection for the overhead service line.
- Fallen power lines and emergency response. Making sites safe after a pole failure or fallen power lines, and coordinating an urgent replacement.
- Body corporate and strata pole works. Committee-ready quoting and documentation for common property poles.
What Affects the Cost of a Power Pole Replacement
Private pole replacement is a coordinated project rather than a single trade task, and the cost reflects that. For context, a recent residential replacement we completed in Booval — including specialist contractor engagement, Energex coordination and a temporary disconnection and reconnection — came in at $5,900 plus GST. Every property is different, so we quote onsite. These are the factors that move the price:
- Pole height and material. Set by clearance requirements and the service line span, not by preference.
- Site access. Whether machinery can reach the pole, or the work must be done by hand.
- Ground conditions and surfacing. Rock, reactive soils, or concrete and paving that must be cut and reinstated around the base.
- Temporary disconnection. Most replacements need the supply disconnected and reconnected by the distributor, which must be booked in.
- Condition of the consumer mains. Old or undersized cable to the switchboard often needs replacing at the same time, which is far cheaper than doing it twice.
- Switchboard condition. Some defect notices cover the board as well as the pole; where they do, we quote both.
- Urgency. Emergency response and priority scheduling carry a premium over planned work.
- Underground conversion. Moving the supply underground is a larger project with its own approvals.
We are not the cheapest option, and on pole work that matters. A replacement that is not coordinated properly with the supply authority means extended time without power, failed inspections and repeat visits. Our quote is fixed, provided onsite, and covers the full scope — including the parts most quotes leave out.
The Fully Wired Power Pole Replacement Process
We manage the entire project from first call to reconnection, so you are never left coordinating between a contractor, an electrician and the supply authority yourself.
- Step 1 — Your enquiry. Call our Brisbane office or send through the enquiry form. If you have a defect notice, send us a photo of it along with photos of the pole and your switchboard.
- Step 2 — Onsite inspection. A licensed electrician assesses the pole, point of attachment, clearances, consumer mains and switchboard, and confirms exactly what is required.
- Step 3 — Upfront written quote. A fixed, itemised price covering the pole, the specialist contractor, the electrical work, the supply authority coordination and the certification. For body corporate properties we format it for committee approval.
- Step 4 — Coordination and scheduling. We engage the specialist pole contractor, arrange the temporary disconnection with Energex, order the pole and confirm a date — telling you in advance how long you will be without power.
- Step 5 — Replacement day. The supply is disconnected, the old pole removed, the new pole installed to current standards and clearances, and the service line, consumer mains and earthing reinstated.
- Step 6 — Reconnection and testing. Energex returns to reconnect the supply, and we test the installation and complete the electrical safety certification for the work.
- Step 7 — Defect clearance and handover. Compliance documentation is submitted so the defect is cleared, and we confirm completion in writing. Your workmanship guarantee starts that day.
What Every Power Pole Replacement Includes
- Onsite inspection of the pole, point of attachment, clearances, mains and switchboard
- A fixed, upfront written quote covering the full scope of works
- Review of your defect notice and what is required to clear it
- Engagement and management of the specialist pole contractor
- Liaison with Energex, including arranging temporary disconnection and reconnection
- Supply and installation of a compliant pole of the correct specification
- Removal and disposal of the old pole
- Reinstatement of the point of attachment, service connection and earthing
- Consumer mains replacement where required
- Testing to Australian Standards and electrical safety certification
- Submission of compliance documentation to clear the defect
- Site left clean and safe
- Lifetime guarantee on our workmanship
Our Lifetime Workmanship Guarantee
Every job Fully Wired completes carries a lifetime guarantee on our workmanship. If any part of the electrical work we performed fails because of how we performed it, we come back and put it right at no cost.
On pole work that covers our electrical installation — the point of attachment, connections, consumer mains, earthing and certification. The pole itself is a structural product with its own manufacturer specification and service life, which we explain clearly when we quote rather than leaving you with an assumption. It is the same principle behind everything we do: the job is done properly the first time, or the guarantee costs us more than the shortcut ever saved.
Why Brisbane Property Owners Choose Fully Wired
- We manage the whole project. Contractor, supply authority, electrical work and paperwork — one team, one point of contact.
- Brisbane owned and operated since 2008. A local family business with more than 17 years behind it.
- Master Electrician accredited. Fully licensed and insured, with continual training across the team.
- Real experience with defect notices. We handle Energex rectifications regularly and know what clearing one requires.
- Rated 5.0 from over 300 Google reviews. Customers consistently mention communication and punctuality.
- Body corporate specialists. A dedicated strata division since 2015, with committee-ready quoting.
- Upfront pricing. A fixed price confirmed onsite before any work starts.
- We tell you the truth about your pole. If it can be repaired rather than replaced, we will say so.
Power Pole Replacement Across Brisbane and South East Queensland
Our team is based in Darra and attends properties across greater Brisbane, including Kenmore, Brookfield, Chapel Hill, Pullenvale and Anstead in the west; Milton, Toowong, Indooroopilly and Paddington; Clayfield, Nundah and Banyo to the north; and the CBD and inner south. We also cover Darra and Oxley, Ipswich including Booval, Logan, the Sunshine Coast and the Gold Coast.
Not sure whether we cover your suburb? Call 1300 385 599 and our team will confirm.
Power Pole FAQs
If the pole stands on your land, you own it. Private power poles — also called property poles — are the property owner’s responsibility to maintain, repair and replace. Energex is responsible for the network poles in the street and the service line up to your point of attachment, but not the pole itself.
Costs vary with pole height, site access, ground conditions and whether the consumer mains or switchboard also need work. A recent residential replacement in Booval, including Energex coordination and a temporary disconnection, was $5,900 plus GST. We provide a fixed, upfront quote after an onsite inspection.
It is a formal notification, issued under Queensland electrical safety legislation, that part of the electrical installation on your property is unsafe or non-compliant. You must engage a licensed electrical contractor to rectify it within a set timeframe and have the compliance paperwork submitted.
The deadline is printed on the notice and depends on how the defect has been classified. Where there is immediate danger, supply can be disconnected on the spot. Send us a copy of the notice as soon as it arrives and we will confirm exactly what it requires and how quickly it can be done — on a straightforward property pole install we have had a new pole in the ground within 48 to 72 hours.
Your electricity supply can be disconnected until the work is rectified and certified. An unresolved defect also leaves a known safety hazard on your property, which can affect insurance and creates liability if someone is injured or the pole fails.
Look for leaning or movement, cracked or splitting timber, soft or crumbling timber near ground level, termite damage, rusted hardware, or a sagging service line. Timber poles usually fail at the ground line and can look sound outside while badly rotted inside.
The replacement itself is usually completed within a day, with power off for part of it. The overall project depends on how quickly the pole can be supplied and the disconnection and reconnection scheduled — at best we have turned a new property pole around in 48 to 72 hours from the first site visit. We confirm the realistic timeframe for your job in the quote.
Yes. A temporary disconnection is required so the old pole can be removed and the new one installed safely. We arrange it with Energex and tell you in advance how long the outage will be, which matters if you rely on medical equipment or work from home.
Sometimes. Where the pole is structurally sound and the defect relates to the point of attachment, hardware, earthing or consumer mains, a repair is often the right answer. Where the timber has rotted or split, replacement is the only safe option. We tell you honestly which applies.
Yes, provided the new position meets clearance and access requirements and the supply authority approves the arrangement. Relocation suits a new driveway, extension, shed or subdivision. It is a coordinated project much like a replacement, and we manage it end to end.
A private pole on common property is generally the body corporate’s responsibility to maintain and replace, managed by the committee. We work with body corporate managers across Brisbane and prepare quotes and documentation committees can take straight to a meeting.
Treat it as an emergency. A fallen pole brings live overhead conductors down with it. Keep everyone and any animals well clear, never touch or move the lines, and call the electrical emergency line and a licensed electrician immediately. Fully Wired responds to pole failures across Brisbane.
Book Your Onsite Pole Assessment
Whether you are holding a defect notice with a deadline on it or have simply noticed your pole leaning further than it used to, the first step is the same: have it assessed by a licensed electrician. The inspection and quote are free, and you will finish with a clear picture of what is required, what it costs and how long it will take.
Call 1300 385 599 or book an onsite quote online. Our office is open Monday to Friday, 8:00am to 4:30pm. For a pole that has fallen or a line that is down, treat it as an emergency and call immediately.
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